Pick a pre-built chatbot template and make changes to it.
Publish your chatbot either as a widget on your website, as a standalone page.
View and analyze conversation data inside the YPoint dashboard.
Simulate human conversations using NLP (natural language processing) using our AI Chatbot. Address users’ needs independent of a human operator.
Our Chatbot can take care of repetitive queries, so that your agents can focus on the issues that truly need their attention. Our Chatbots are available 24×7. So, while your agents are offline, our chatbots can hold the fort ensuring your customers are happy.
Calculate vaccine stability based on temperature and Storage duration
Find the nearest medical liaison based on the HCP's (Health Care Professional) field of enquiry and zip code
Search content management stores and give responses back with congress posters and presentations
Search content management databases based on the user's product of inquiry and keywords
Easy configuration of content which will reflect immediately in real time
Automated responses based on user sentiment
Very easy to deploy on websites with almost any frameworks like Vanilla JS, jQuery, Angular JS, Vue.js, React JS, etc
Integrate with Content Management systems API's like VEEVA vault & IQUVIA
Special graphs to visualize user behavior on chatbot
Calculate vaccine stability based on temperature and Storage duration
Find the nearest medical liaison based on the HCP's (Health Care Professional) field of enquiry and zip code
Search content management stores and give responses back with congress posters and presentations
Search content management databases based on the user's product of inquiry and keywords
Easy configuration of content which will reflect immediately in real time
Automated responses based on user sentiment
Very easy to deploy on websites with almost any frameworks like Vanilla JS, JQuery, Angular JS, Vue.js, React JS etc
Integrate with Content Management systems API's like VEEVA vault & IQUVIA
Special graphs to visualize user behavior on chatbot
Y Point modified its mental health chatbot to function as a MI Digital Assistant for GSK US medical affairs. The chatbot was deployed as a web-component, this allows it to integrate with React JS, Angular JS, JavaScript, jQuery, Vue.js, Backbone.js, Ember.js, WordPress, HTML and other frameworks. The Chatbot has been customized to connect with GSK’s existing content management stores to search and provide latest medical information to Health Care Professionals. It is designed to connect with any other content management store like IQVIA, Veeva Vault, etc. that offer a API based search. Chatbot’s questions, responses and flow (question sequences) can be easily changed within seconds using the chatbot’s secure administrative console.