GlaxoSmithKline

Implementation

Y Point modified its mental health chatbot to function as a MI Digital Assistant for GSK US medical affairs. The chatbot was deployed as a web-component, this allows it to integrate with React JS, Angular JS, JavaScript, jQuery, Vue.js, Backbone.js, Ember.js, WordPress, HTML and other frameworks. The Chatbot has been customized to connect with GSK’s existing content management stores to search and provide latest medical information to Health Care Professionals. It is designed to connect with any other content management store like IQVIA, Veeva Vault, etc. that offer a API based search. Chatbot’s questions, responses and flow (question sequences) can be easily changed within seconds using the chatbot’s secure administrative console.

Key Features

Vaccine Stability

Calculate vaccine stability based on temperature and Storage duration

Contact Medical Science Liaison

Find the nearest medical liaison based on the HCP's (Health Care Professional) field of enquiry and zip code

Congress Presentations

Search content management stores and give responses back with congress posters and presentations

Search Medical Information Database

Search content management databases based on the user's product of inquiry and keywords

Rapid Configuration

Easy configuration of content which will reflect immediately in real time

AI Features

Automated responses based on user sentiment

Easy Deployment

Very easy to deploy on websites with almost any frameworks like Vanilla JS, jQuery, Angular JS, Vue.js, React JS, etc

Easy Integration with Host API's

Integrate with Content Management systems API's like VEEVA vault & IQUVIA

Analytics Dashboard

Special graphs to visualize user behavior on chatbot

Analytic Report Examples

Total Visitors

Total Visitors Each Topic

The Keywords Used For Search MI Database Service

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