Application Development
Solutions
We offer comprehensive Healthcare Analytics & Application Development solutions to revolutionize decision-making and support across the healthcare and pharmaceutical industries. Our team of experts combines strategy, data, and analytics with implementation to empower healthcare providers, pharmaceutical companies, and other stakeholders with insights to predict health risks and improve patient outcomes.
In addition to analytics, we specialize in developing chatbots for healthcare providers (HCPs) and patients, enhancing communication and support. We leverage big data, advanced analytics, and optimization to deliver tailored solutions for all tech and analytics service needs in the healthcare sector.
Our goal is to deliver data-driven applications that improve healthcare decisions and the lives of the individuals we serve.
In addition to analytics, we specialize in developing chatbots for healthcare providers (HCPs) and patients, enhancing communication and support. We leverage big data, advanced analytics, and optimization to deliver tailored solutions for all tech and analytics service needs in the healthcare sector.
Our goal is to deliver data-driven applications that improve healthcare decisions and the lives of the individuals we serve.
Featured Healthcare Applications
AI Pharma Chatbot
Our AI powered Chatbot can take care of repetitive queries, so that your agents can focus on the issues that truly need their attention. Our Chatbots are available 24×7. So, while your agents are offline, our chatbots can hold the fort ensuring answers to your customers questions are within reach.
AI Based Contact Tracing App
Our Tracking and Reporting Application for Clinicians and Epidemiologists streamlines the contact tracing process, enabling case managers and epidemiologists to efficiently manage at-risk individuals. Its available 24×7 and by providing real-time notifications, digital follow-ups, and customized reporting, our application ensures effective monitoring and rapid response, ensuring continuous oversight and improved public health outcomes.
Change of Condition
The Change of Condition (COC) meal delivery application, is a comprehensive solution designed to support homebound seniors in the Meals on Wheels (MOW) program, but is not affiliated with MOW. The platform bridges critical communication gaps in senior care. The system provides a dual-interface solution with a mobile app for drivers and a web console for administrators, enabling real-time tracking of meal deliveries and monitoring of seniors’ health conditions.
Healthy Behavior Institute
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Healthcare Analytics & Application Development Service Offerings
Our comprehensive service offerings cover a wide range of solutions designed to empower healthcare providers and pharmaceutical companies. From dashboard development and predictive analytics to decision support systems and machine learning-driven applications, we provide end-to-end support for all your tech and analytics needs.
Data-Driven Analysis
Deep Insights
Chatbot Development
Care Intelligence
Predictive Analytics
Smart Care
Wearable Devices Data Analysis
Caregiver & Family Notifications
Early Detection of Health Changes
Health Outcome Tracking
Surveys & Assessments
Opioid & Alcohol Addiction
Staff Productivity Analytics
Team-Based Home Care
Data-Driven Analysis
Deep Insights
Smart Care
Care Intelligence
Fall Prediction
Dementia Detection
Wearable Devices from Data Analysis
Caregiver & Family Notifications
Early Detection of changes in Health Condition
Senior Meal Delivery
Track Health Outcomes
Surveys & Assessments
Opioid & Alcohol Addiction
Staff Productivity Analytics
Weekly Rolling Census
Team-Based Home Care
Case Study – SeniorLink Caregiver Homes
Operational Data Store & Business Intelligence Reporting
Pain Points
- Loosely designed application with flexible business rules resulting in incorrect transaction sequence.
- No customer master, no organization hierarchy master.
- Non-Standard reference data across states.
- 4-5 different teams working in a disorganized manner.
- Regular updates to historical transactions.
- Loose definition of reporting metrics.
- Legacy manual excel & stored proc based reporting solution with fluctuating counts and manual interventions.
Solution
- Extracted business logic from existing reporting solution.
- Profile data to reverse engineer source application.
- Mapped consumer lifecycle and identified non-conforming events.
- Created Organization hierarchy & customer master.
- Created Operational Data Store for daily and monthly reporting.
- Generated historical counts every day to account for updates to historical transactions.
- Provided daily data quality reports to fix data in source system.
- Created a mechanism to fix bad data before it is reported out.
Benefits
- Identification & clean up of bad events.
- Accurate counts for following:
- Currently placed consumers
- New Opportunities
- Open Referrals
- Open Qualified
- Being Assessed
- Application Submitted
- Approved
- Closed Opportunities
- Currently Suspended Consumers
- Alternate Placement Days per week.
- Weekly Placement Activity
- Weekly Suspensions
- Weekly Reactivations
- Weekly Discharges
Clients
We have analyzed big data from 120+ Pharma and device manufacturing organizations.
Featured Case Studies
US Medical Affairs Chatbot Implementation
Y Point Solutions transformed interactions for GSK US Medical Affairs with an AI chatbot, enhancing efficiency and HCP engagement. The web-based chatbot integrates with GSK’s content systems, providing real-time medical info and connecting with platforms like IQVIA and Veeva Vault. It features advanced query handling with NLP, supports multi-platform access, and routes complex queries to human experts. Secure administrative tools allow quick updates. Outcomes include a 600% ROI, 90% user satisfaction, faster response times, and increased HCP engagement.
Streamlined Pharma & Device Data Integration
For our collaboration with Medispend, a compliance solutions provider for the pharma and medical device industries, we streamlined data from 150+ manufacturers and 50+ data sources, such as Salesforce, VEEVA, SAP, and Oracle. Our specialists ensured accurate data extraction, cleansing, validation, and transformation, integrating spend, event, and HCO/HCP data into a unified format. This significantly enhanced Medispend’s data management, boosting efficiency and maintaining their industry-leading compliance solutions.
YPoint Solutions did a fantastic job implementing a state of the art 'Digital Assistant' for US Medical Affairs. The entire team was great to work with, and tailored solutions specific to our needs at GlaxoSmithKline. Amazed at how quickly the solution was implemented from the time initial conversations started. Highly recommend!
Medispend
Director of Data Opps
As a director of Data Opps, I managed Y Point Analytics team from 2019-2022. In my 25+ years of managing teams, I have yet to come across a team with such high ethics, team work & passion to deliver. YPoint team functions like a well oiled machine, taking in complex data integration and analytic requirements and creating high-quality, well documented, performance optimized code that continues to run for years. They do all this while juggling 100’s of data pipeline requests on a regular basis. This results in minimum production issues, satisfied clients, and happy employees.