We are looking for a Business Analyst who can also do technical writing. Your role will be that of creating product manuals and testing various features of our product.

Requirements and skills

• Basic knowledge in generating process documentation using Madcap flare.
• Prior experience in Business / Systems Analysis, Quality Assurance,
• Requirements gathering and testing.
• Strong written and verbal communication skills including technical writing skills

Responsibilities

• Define configuration specifications and business analysis requirements.
• Define reporting and alerting requirements.
• Help design, document, and maintain system processes.
• Perform quality assurance.
• Report on common sources of technical issues or questions and make recommendations to product team.
• Communicate key insights and findings to product team.