District of Columbia Housing Authority

Developed high-quality applications for FOIA (Freedom of Information Act) requests, eDiscovery processes, and performance management, with a focus on cloud migration. Application is designed to streamline and automate critical business processes, ensuring that the client can operate more efficiently and effectively. 

 

The District of Columbia Housing Authority (DCHA) wanted to rapidly respond to FOIA requests that they were getting in 2020. However, they realized that many emails & attachments available in email archives were forwarded around the organization several times, the same attachments were used across multiple emails, and redacting the final email made the most sense since it typically had the information contained in all other prior discussions.

 

They also realized that they could also focus on redacting the final email of the conversation instead of every email of the conversation. Y Point worked closely with DCHA-OGC to build a custom application that could read archived emails from an outlook server or a PST file, remove duplicate emails and attachments, group emails into conversations, clearly identify the final email and make both emails and attachments available for redaction purposes.

Housing Authorities typically get following types of FOIA:  
  • Property Records:These might include information about the location and conditions of public housing properties, maintenance records, inspection reports, and any environmental assessments.
  • Housing Assistance Program Data: This could include information about the distribution of housing vouchers, the criteria used to distribute these vouchers, data on the number of individuals or families served, and waiting list details.
  • Financial Information: Requests often include budget documents, financial statements, details of contracts with service providers, procurement data, and any data related to the allocation and expenditure of funds.
  • Policies and Procedures: This could be requests for the policies and procedures that guide the authority's actions and decision-making processes, such as allocation policies, eviction policies, or policies about accessibility for people with disabilities.
  • Employee Information: Requests could be made for data about housing authority staff, including job titles, salaries, and qualifications. However, certain personal information about employees is often protected and can't be disclosed due to privacy laws.
  • Complaints and Investigations: People might request access to records of complaints made about the housing authority, its properties, or its staff, as well as records of any investigations conducted and their outcomes.
  • Board Minutes and Agendas: Meetings of the housing authority's board are generally public and records of these meetings, including minutes and agendas, can be requested.
  • Demographic Information: Data on the demographics of individuals and families served by the housing authority can also be requested.
  • Data on Evictions: Information on eviction notices issued, grounds for evictions, and the outcomes of eviction proceedings may also be requested.

Created a range of powerful analytic dashboards for Unit Occupancy, Unit Turnaround, Work Order, Waiting List, Tenant Account Receivables (TAR), Crime, Budget, Recertification analytics etc. 

 

Developed deep expertise in areas of affordable housing management.

 

The FOIA (Freedom of Information Act) e-Discovery application 

CRIME ANALYTICS DASHBOARD - Tableau

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