Artificial Intelligence

  • Data infrastructure strategy and planning for AI models implementation.
  • Expertise in the nuances of data modeling, data processing and  data visualization.
  • Reusable data engineering pipelines.
  • Post deployment drift analysis and fine tuning.
  • Unwavering focus on  security, governance and trusted AI.
Artificial Intelligence


Mobile and web based applications with embedded AI components like chatbot, route planning, recommendations, dashboards, predictive analytics and presecriptive alerts.

Real-time streaming data integrated with other data to generate actionable insights. AI techniques include Anomaly detection, noise reduction, speech emotion recognition.

LLM based use cases like chatbots and text summarization yield better results when custom-trained on domain-aware local text and media. Our LLM CoE specializes in custom LLMs. 

Customer AI

Aggregated information about customer including demographics, previous transactions, customer service interactions. AI driven conversion, churn, campaign targeting.

ML model building effort is 80% data preparation and 20% the rest. Leverage pre-built, flexible, end-to-end data engineering pipelines and utilities to expedite development.

AI based Synthetic Test Data Generation

Synthetic data protects real data in lower development environments. Synthetic data generation based on AI can improve productivity, reliability and data protection.

Trusted AI

We at Y Point pledge our commitment towards Trusted AI. We make sure that our designs and methodologies meet or exceed the ethical standards set by the client or pertinent regulatory bodies.

AI based Applications

Configurable chatbot that can be deployed within any mobile app, web app or internal portals
  • Automate Information Technology help desk interactions.
  • Allow connectivity to agents.
  • Latest LLM based technology under the hood.
  • Based on Angular, Node.js, Python AI, no-SQL and Relational database technologies.
  • Can be deployed on-prem, AWS, Azure or any other cloud platforms.
  • Can integrate with most content management and ERP systems.
AI Pharma Chatbot
AI Pharma Chatbot

Pharma Chatbot is a rapid deployment tool to increase engagement with HCPs, HCOs, Customers, Patients, Sales Representatives and Field Force. It uses AI powered Medical Information Digital Assistant that provides automated support and connects with a live agent when needed. It is currently in use by GSK US medical affairs. Some of the features include:

  • Editable conversation workflows.
  • Publish the chatbot as a widget.
  • Integrate with Content Management Systems.
  • Automate most of your call center conversations.
  • Review analytics and user interests.
Change Of Condition - Meal Delivery
Change of Condition (CoC) is a meal delivery and a health status check app for seniors currently used by Minuteman Senior, Spring Well Elder Services, Highland Valley Elder Services etc. This US Aging award winning application not only eases the process of delivering the food but also helps the drivers make a note of the visible change in consumer health status. Some of the app features include:
  • AI based Route Optimization & App Integration.
  • Android, iOS & Web platforms.
  • Real-time Notifications to Dining-site Coordinators, Caregivers, Family members, Drivers, etc.
  • Automated follow-up action assignments for caregivers.
Senior care
FOIA Response Acceleration
FOIA Response Acceleration for OGC

Artificial Intelligence (AI) based FOIA, Subpoena, Records request response acceleration solution for state government, federal government agencies & school systems.

  • Browser based tool with modern reactive UI.
  • Grouping of emails into conversations.
  • Multi-user parallel redaction for large matters.
  • Topic-based auto assignment for tasks.
Contact Tracing

Contact Tracers can use the portal to rapidly collect information from contacts of infected individuals, and communicate based on standard communication templates. And various other features such as

  • Customize Outbreak (Covid-19), health department name, and health department logo.
  • Country-specific data centers & URL’s.
  • Mobile app for quarantined individuals to self-report location, symptoms, and health status.
  • Alert case managers of changes in quarantine or health status of cases.
Contact Tracing




Director of Data Opps 

As a director of Data Opps, I managed Y Point Analytics team from 2019-2022. In my 25+ years of managing teams, I have yet to come across a team with such high ethics, team work & passion to deliver. YPoint team functions like a well oiled machine, taking in complex data integration and analytic requirements and creating high-quality, well documented, performance optimized code that continues to run for years. They do all this while juggling 100’s of data pipeline requests on a regular basis. This results in minimum production issues, satisfied clients, and happy employees.



YPoint Solutions did a fantastic job implementing a state of the art 'Digital Assistant' for US Medical Affairs. The entire team was great to work with, and tailored solutions specific to our needs at GlaxoSmithKline. Amazed at how quickly the solution was implemented from the time initial conversations started. Highly recommend!

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