AI Chatbot to Reduce Operational Costs
Simulate human conversations using NLP (natural language processing) using our AI Chatbot. Address users’ needs independent of a human operator.

For people experiencing a mental health crisis, there are no good options.
Simulate human conversations using NLP (natural language processing) using our AI Chatbot. Address users’ needs independent of a human operator.


Our Chatbot can take care of repetitive questionnaires, so that your therapists can focus on the issues that truly need their attention. Our Chatbots are available 24×7. So, while your therapists are offline, our chatbots can hold the fort ensuring your patience mental health.

Pick a pre-built chatbot template and make changes to it.

Publish your chatbot either as a widget on your website, as a standalone page.

View and analyze conversation data inside the Y Point dashboard.

Person in crisis contacts CrisisResolve through mobile phone or online (first 19 minutes are free) and communicates with chat bot

AI determines level of crisis using intelligent assessment, gives Suggestions to Clinicians and creates smart session notes

Patient is connected to a live mental health professional for therapy via text, video and phone or chat

Online therapy, outside referrals, and remote patient monitoring provide ongoing support ecosystem

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In case of a crisis the chatbot will directly connect you to a live therapist seamlessly in the same session.
The Chatbot AI will use standard questionnaires to assess your current mental health and provide recommendations or connect you with a therapist based on the results.
An Uber like Queuing mechanism is in place for assigning clinicians based on their availability and history with patients
Search content management databases based on the user's product of inquiry and keywords
Easy configuration of content which will reflect immediately in real time
Very easy to deploy on websites with almost any frameworks like Vanilla JS, jQuery, Angular JS, Vue.js, React JS, etc
Automated responses based on user sentiment
Special graphs to visualize user behavior on chatbot
Integrate with Content Management systems API's like VEEVA vault & IQUVIA
Chatbot Uses Advance AI to figure out the emotions and feelings of the Patient based on their responses.
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All Patient Interactions are safely stored with full privacy for the patient. This data will improve our
1 in 4 Americans
50% of those
Cost to Industry
Suicide Rates
Mental Health issues are expected to be the leading cause of death by 2030
Director of Data Opps
As a director of Data Opps, I managed Y Point Analytics team from 2019-2022. In my 25+ years of managing teams, I have yet to come across a team with such high ethics, team work & passion to deliver. YPoint team functions like a well oiled machine, taking in complex data integration and analytic requirements and creating high-quality, well documented, performance optimized code that continues to run for years. They do all this while juggling 100’s of data pipeline requests on a regular basis. This results in minimum production issues, satisfied clients, and happy employees.
Director
YPoint Solutions did a fantastic job implementing a state of the art 'Digital Assistant' for US Medical Affairs. The entire team was great to work with, and tailored solutions specific to our needs at GlaxoSmithKline. Amazed at how quickly the solution was implemented from the time initial conversations started. Highly recommend!